CDK Global is facing ongoing challenges following a major cyberattack that has disrupted services for thousands of car dealerships around the U.S. The company expects to have all dealer connections restored by July 4, although some businesses may still experience downtime. The ransomware attack has impacted CDK’s sales, inventory management, and customer relations systems, with dealer financial losses estimated at $944 million in the weeks following the attack. Car dealerships have reported difficulties with sales and operations, with J.D. Power forecasting a 7% decrease in June sales due to the disruption. The attack comes at a critical time for the auto industry, as June is a key selling month. While the impact on June sales is significant, transactions may be finalized in July once services are fully restored. CDK is working on a phased approach to restore its systems and has resumed customer service support. The company has faced challenges in recovering from the attack, but is making progress in bringing clients back online. The cyber incident serves as a reminder of the vulnerabilities that organizations face in the digital age and the importance of robust cybersecurity measures to protect against such threats.
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